Q. Traceability is now of paramount importance in our industry sector, what background and help can Datastor give?

A.This aspect of management requirement has been with Datastor for some years. It started in pharmaceuticals, extended into animal feed and is now a common requirement in many industries. Bar code read and print facilities for RMBN are integrated at strategic points in the process. This data is combined with other parameters of the process plant to form batch reports. Traceability can be 'designed in' to provide detail records from finished product back to material source.


Q. Has your Company linked to hierarchical computers?

A. Yes, we have extensive experience in this area of data transfer, both to hierarchical computers and local networks.


Q. Do you provide solutions for hazardous (Zone 1) areas including H.M.I Terminals?

A. We have intrinsically safe installations in service in several industries.


Q. How about technical support ?

A. We have a 24 hour, 365 day 'help desk'. Support contracts are detailed to meet the specific needs of each customer..


Q. SCADA.graphics - what are your current preferences?

A. RSView, Intouch, iFix and MX2000 are the current favourites.


Q. On our site we have a plant with existing sections of specialised control, can you link and integrate these into a new plant wide system?

A. This is a common requirement and is familiar ground to Datastor.